Beta: Monday 16 June, 2025 Full Client Release: Mon 23 & Tue 24 June, 2025
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Integrated Clients and those in the Benelux will be receiving the v213 updates bundled together in v214. Read more about what was included in our Release v213 Notes.
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Looking at combining different data sets for your campaigns? Combining queries in our new Combo queries module might be just what the doctor ordered!
The Combo-queries module enables you to combine multiple queries from the Query builder into one result set. Just like regular queries, the results are calculated and updated in real time, so the results are always up to date.
Why Combo queries?
Building queries in the Query builder uses a funnel principle - each filter narrows your data set down further. For example, “give me all Visitors with X Visitor tag AND who purchased an event in June AND have opted in to the newsletter. What if, you want to expand your reach instead of narrowing it?
Combo queries solve this by letting you combine separate Visitor lists in flexible ways. You can merge multiple audiences together (like Jazz fans, plus Classical Music buyers), or exclude one group from another - all customers minus recent purchasers). You can even mix these approaches for complex targeting. This new module is built as a stand-alone feature and enables you to combine queries in new ways.
As of this release, you can use these combined audiences in your mailing campaigns.
Example Combo query Including (Plus) and Excluding (Minus) 2 queries
Example Combo query Including (Plus) and Excluding (Minus) 2 queries
Learn more about our new Combo queries in our knowledge base article.
Combo queries – CultureHub, presented by CultureSuite
Better communication with your entire audience: Shared e-ticket recipients are now included in pre and after show service mails.
When a Visitor shares an e-ticket with family or friends, and they have accepted the invite. Those recipients will now automatically receive any service mailings for that Event. This means everyone attending gets the same important information. This feature works across all websites that have integrated accounts, ensuring constant communication with your full audience.
More information on ticket sharing.
Ticket Sharing – CultureHub, presented by CultureSuite